- 1 SHEIN REVIEW OF QUALITY, DELIVERY AND RETURNS
- 1.1 SHEIN REVIEW: WHY BUY ON SHEIN?
- 1.2 SHEIN REVIEW OF THE QUALITY OF THE CLOTHES. IS THIS A RELIABLE SITE?
- 1.3 SHEIN DELIVERY TIMES
- 1.4 CUSTOMS DUTIES
- 1.5 THE SITE IN OTHER LANGUAGES
- 1.6 SHEIN OR ROMWE: WHICH CHINESE SITE TO CHOOSE?
- 1.7 Watch More Real Shein Reviews:
SHEIN REVIEW OF QUALITY, DELIVERY AND RETURNS
Shein is an online shopping site for products imported from China. It is more focused on women’s fashion and attracts more than 20 million visitors every month. This makes it a good reference in the discount fast–fashion sector. However, opinions on the Web diverge, and several bloggers have written pretty average reviews of the site. Are they true? Is it really worth buying on Shein? What are the opinions on quality? This blog will give you the best objective Shein review.
SHEIN REVIEW: WHY BUY ON SHEIN?
Shein.com is a very similar site to Romwe.com in so many ways that one could almost wonder if these two sites belong to the same company (see our Romwe.com review). The clothes available on the site make us dream more than once, not only because of the more–than–attractive prices but also because of a certain sense of fashion that surprises us a little for a Chinese site. So, what should you really expect when you buy on Shein? As you will probably notice, positive Shein reviews do not really proliferate on the Web, yet the number of consumers is exploding, especially among female consumers. Shein aim to create a pretty solid fan base.
All of this is due to the fact that Shein is an extremely responsive website, and most of the complaints that were valid a few years back are no longer valid: size problems that were not adjusted to the U.S. market, absurd delivery times, crappy after-sales service, etc. Not everything is optimal yet, but Shein has made great progress in this area. You will still find some negative Shein reviews on Shein that are still valid today:
- Delivery times are always a bit long (2–3 weeks now, instead of five weeks in the past).
- The product quality is poor.
- The service is always in English or executed by Google Translate.
- Products are sometimes not received (just like all other Chinese sites).
These problems are still present, despite all of Shein’s efforts, because the number of consumers has probably increased faster than its staff. Some of these annoying points, however, cannot be blamed on Shein. The products are all sent from China, which is what allows you to benefit from such low prices (manufacturing, labor, no U.S. taxes, etc.)
SHEIN REVIEW OF THE QUALITY OF THE CLOTHES. IS THIS A RELIABLE SITE?
As for the quality and size of the clothes, it remains a little bit haphazard. Some clothes we received pleasantly surprised us, but others were a disaster, especially regarding their quality. However, some types of clothes are much safer to buy than others. In general, this is mainly because of the materials they use, which are far from great and generally similar to those found at Zara or H&M. To avoid disappointment, for your first Shein shopping experience we recommend buying clothes whose materials are simple. Here is the style of clothing that we 100% recommend for avoiding unpleasant surprises:
- tops without lace
- all jeans and denim
- shorts and swimwear
- clothing below 30 USD
- faux–leather bags
- ballerinas and boots (do not take heels!)
Among the clothes to avoid at all costs, we advise against buying any wool products that taper too quickly, and clothes with too much fantasy (although the prints are OK).
SHEIN DELIVERY TIMES
Just like Romwe, your items will take time to arrive. Shein.com does not specify exact times, but you can trust the table below that we found on the Romwe website. The wait is rather similar, as both sites use the same carriers. Shipping costs, however, will be slightly different from one site to another, although both offer you delivery when your cart reaches a certain amount. SHIPING TO USA
|USA||FREE for orders over US$49.00
|6-8 days||FREE for orders over US$99.00
As with any imported item, you will normally have to pay customs duty. However, these fees apply only to products whose sales value exceeds 25 USD and depend on the products you buy. You will find very few items whose price is above this amount. If your product exceeds 25 USD, it is possible that Shein will change the amount of your bill and cap it at 25 USD.
This practice is obviously illegal but very common among Chinese sites that want to keep prices down for their customers. In some very rare cases you will have to pay customs duty – good luck! It is also possible that you will receive your order in several parcels at different times –another trick on the part of Shein. Everyone has an opinion on the subject, but hey, you’re the winner in the end. Shein.com does not sell fake products, unlike AliExpress.com or Wish.com. There are no problems on this side with customs!
THE SITE IN OTHER LANGUAGES
As most of the blogs do not really mention the languages of this site, our Shein review is going to talk a little about it. Apart from the U.S., many other western countries are becoming big markets for Shein, and that’s why the site is totally translated into several different languages, such as French.
In addition to that, for any language except English, if you have any problems on the site, you can contact the after-sales service who will answer you in your language (they may not speak perfectly, I grant you …). But this is still a big bonus compared to AliExpress, where you have to speak English for any claim. Shein attaches great importance to customer satisfaction, which is why it is possible to return your products within 30 days. The whole procedure is clearly explained here: https://www.shein.com/Return-Policy-a-281.html
SHEIN OR ROMWE: WHICH CHINESE SITE TO CHOOSE?
We often conclude our articles by comparing the two or even three most similar Chinese sites. At the end of our Shein review, we decided not necessarily to compare it to AliExpress (click here to read our AliExpress review), which is more a generalist Chinese site, but rather to compare it to Romwe.com (read our Romwe.com review), the site’s kind of twin sister. Romwe and Shein are almost identical, and the comments of consumers are similar. These are two shopping platforms where you have to be wary, but which are still very interesting.
Our opinion on Romwe is perhaps slightly more negative, because the site has been around for less time than Shein and does not necessarily have the experience in Customer Service, which we consider superior at Shein.
Watch More Real Shein Reviews:
IS IT A SCAM?? || SHEIN TRY-ON HAUL
I SPENT $400 DOLLARS ON SHEIN…IS THIS WEBSITE ACTUALLY FOR REAL?
- A large selection of clothing
- Trendy clothes
- Low prices
- Correct delivery time from China
- Mediocre quality
- Long delivery time remains compared to Amazon
- Low buyer protection
- Difficulties to return a product